About Our Products...

Warranty

The Soundsmith offers several levels of product. To distinguish between them:

Replicated CDs

These are the highest quality product, from legitimate CD pressing facilities. They are fully guaranteed for quality of reproduction. Every effort is made to bring you nothing but the finest musical experience.

Duplicated CDs from original masters

These are hand-duplicated as needed onto quality brand-name media. The original masters may be from ADAT, DAT or multi-track analog tape, and the quality is as high as the original master allows. Again, the media are guaranteed - if the CD does not play properly upon receipt, we will replace it at no charge.

Duplicated DVDs from original masters

These are edited by The Soundsmith and hand-duplicated as needed onto quality brand-name media. The original master files that are composited and edited into these DVDs come from a variety of video and audio sources, and the quality is as high as the original masters allow. Once again, the media are guaranteed - if the DVD does not play properly upon receipt, we will replace it at no charge.

Duplicated CDs from cassettes or live recordings from less-than-professional sources

Some music was recorded onto relatively low-end media, such as Compact Cassette, which may be distorted or of low fidelity. These CDs are identified at the purchase page, so there is no question of getting a poor-sounding product without advance notice.
Some of our customers just like the music so well they are willing to live with the distortion. Listen closely to the tracks, what you purchase will sound just like that.

Then, there are the mud tracks

There are several tracks on the site that are not offered for sale, the quality is simply too poor. If you really would like a copy, send me an email and I'll point you to the link where you can just download them, no charge. Not responsible for eardrums damaged by listening to the terrible recording quality!

All Soundsmith products are guaranteed as to the quality of the media only. Product received in damaged condition will be replaced, at the sole discretion of the vendor, with a new copy of the same product. Under no circumstances will replacement be made with a different product.

Listen carefully to the music demos. These are MP3 (reasonably high fidelity) excerpts from the actual product, so you can audition the music in advance. CDs are recorded digitally for high-quality sound, and mixed carefully to minimize noise and distortion. We are proud of our products, and want you to enjoy them! CDs may be duplicated (CDR) or replicated (pressed) media. The Dino and David - Crossfire and other Dino and David CDs are replicated in the USA. The other CD products we offer are duplicated.

Shipping

The shipping costs of CDs, DVDs and musical scores is determined by the quantity:

One item (or set) $3.00 S/H
Two items $4.00 S/H
Three or more items $5.00 S/H

Privacy

The Soundsmith does not capture data from visitors to the site or store beyond that necessary to ensure a smooth visit. No personal information is received by us unless you sign up for our mailing list. We do not resell this list, your private information is safe here. Credit card transactions go through third-party providers, we do not see your information.

Site Links

By offering links to other sites, David Kempton and The Soundsmith in no way indicate any form of approval or endorsement of their products or services. If you have a problem with one of the companies, we can not and will not be held responsible. If we have had a problem with a company, we will remove their name from the link listings.